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[pdf-embedder url="https://sisr.swissinformatics.org/wp-content/uploads/sites/28/2020/05/short-Cost-of-IT-Ignorance-June-2009.pdf" title="short-Cost of IT Ignorance-June-2009"]

The cost of ignorance
in Information Society

" The ICT market is currently connected with a self-evident dyscrasia. On the one hand, supply is becoming increasingly varied and the use of digital technologies has resulted in major changes in the approaches to most jobs. In particular it has translated into the need for a change in the skills of a large number of employees whose jobs are influenced by the use of new technologies.
On the other, users are still far from being suitably trained to use new technologies. The data supplied by the European Commission suggest that one person out of two uses the computer at the workplace; nevertheless, over 60% of users have not been given any IT training. In addition, only one employee out of five has been trained at the expense of his or her employer."